Strategic Account Management

Ensuring contract success through comprehensive account services

IBC’s national account management team is the communications link among all contract participant stakeholders. The team is composed of committed professionals with a unique blend of industry talent, Lean Six Sigma training and superior knowledge in contract compliance that makes them insightful and effective project leaders. Our team is supported by cutting-edge technology, including CostSavingsPlus™, our online cost savings tool, as well as TechPlus™ and IBCExchange™, customized tools that enable us to drive contract compliance and maximize local and corporate cost savings goals.

Our goal is to provide a “worry-free state” achieved through:

  • A continuous improvement partnership built on common goals across multiple levels of an organization
  • Local member-distributors supporting cost-savings initiatives
  • Sixteen quantified metrics measuring total cost savings
  • Periodic reporting on cost savings and account compliance and activity
  • Key Account Management Strategies
  • Coordinated effort to share best practices across all facilities

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